IT Assistance

Some of the things we can do to help include:

  • The loading of software updates as required
  • Update anti virus software and check virus scan logs
  • Installation of new software or upgrades
  • Relocating equipment, data cabling, loading software drivers
  • Creating and deleting users as required
  • Test tape and/or hard disk backup (restore test data) and clean tape drive heads
  • Consultative advice, recommendations for future growth and stability
  • Upgrades to existing equipment
  • Monitoring stability of entire environment
  • Checking cooling fans, cleaning/vacuuming PC’s in harsh environments

Benefits to you:

  • No need to remember to book service calls
  • We take care of those IT jobs that need doing but often are not done because you, or your employees are too busy
  • Build up a list of things to do, we will take care of it
  • You and your employees are free to do what they do best, work at their jobs
  • Access to professional and qualified resources at competitive rates
  • Know your costs in advance

How many hours per month do you need?

We would be happy to discuss this with you, or complete an audit of your computer resources and recommend the services that would best suit your needs. We also allow an extension to your planned time.

Monthly Plans

2 hours – call for price
4 hours – call for price
8 hours – call for price
More than 8 hours – call for price
Time extensions – call for price

Plans are scheduled for normal business hours, 9am to 5:30pm Monday to Friday, please call for prices beyond these times. Plans over 4 hours per month may be spread over 2 equal sessions. Changes to the agreed scheduled times are allowed up to 14 days before scheduled time, or by mutual agreement. Travel time within 30 minutes of our Berwick office is included.